Help Center
Find an answer, contact the team, or follow your support requests. In-app walkthroughs can also guide you beside the controls.
- Getting StartedguidestutorialsUsing In-App GuidesHow automatic feature walkthroughs, Learn controls, skipping, and replay work.
- PetsfamiliarsfusionFamiliar FusionHow to choose parents, tune a chamber, use Catalysts, and read a Fusion result.
- PetsfamiliarspetsFamiliarsHow Familiar Lab research, Fusion, genetics, Catalysts, and lineage work.
- Petsmoonmoss havenadoptionMoonmoss Haven And The Pet RetreatAdopting a waiting pet, rehoming one you can no longer keep, and changing a pet at Cloudloft.
- PetspetsadoptionPet BasicsAdopting, caring for, and customizing pets.
- Petspet requestspetsPet RequestsSend pets on timed requests for SC, XP, items, and character-driven rewards.
- EconomybankinterestBank And InterestHow your wallet and bank account differ, and how to collect daily interest.
- Economygiving hutwicker heapGiving Hut, Wicker Heap, And Soup KitchenThree places to pass an item on, pick one up, or get a warm meal — and how they differ.
- EconomyscsensicoinsMaking SCReusable ways to earn SensiCoins without relying on a single daily routine.
- Economyplayer shopsmy storePlayer ShopsOpen a storefront, organize stock and galleries, set prices, and understand payouts.
- EconomycurrencyscSensipets CurrenciesHow SensiCoins, Tickets, Bloom Tokens, and Tide Tokens differ and where each is used.
- EconomystocksmarketStock MarketBuy and sell carefully while treating price movement as risk.
- Economydriftweekly drawThe Drift Weekly DrawBuy weekly entries and learn how losing tickets receive a Monthly Last Chance.
- Economymaterial wallcraftingThe Material WallS.A.S.S. Nova's 200-copy shelf for crafting materials, and how Fabrication draws from it.
- Economyticketsticket counterThe Ticket CounterTess's redemption desk — what tickets are and what they buy.
- EconomytradingauctionsTrading And AuctionsHow Trading Bazaar offers, Frostbid bids, escrow, fees, and settlement work.
- EconomyvaultwardrobeVault And WardrobeWhere items live when they are not in your inventory, and how avatar wearables work.
- Featuresaegis lighthouserelic huntingAegis Lighthouse And Relic HuntingReading the lighthouse clues, sending a pet, and completing the relic archive.
- Featuresgamesbaltinor slopesBaltinor SlopesGuide Mae down the Frostline ahead of a storm-touched Trachops.
- FeaturesbandsmusicBandsNPC bands, songs, albums, and live venue activity.
- FeaturesbooksreadingBooks And ReadingReading books, following series, and building a pet's library.
- FeaturesbrightworksaustinBrightworksCommission an original collectible from AUSTIN, choose a treatment, and track review and delivery.
- Featurescloudloftcrosswind landingCloudloft And Crosswind LandingThe visiting islands that rotate through Cloudloft on a shared three-hour clock.
- Featuresclubhouseparty gamesClubhouse Party GamesGathering at a neighborhood clubhouse for Jump Rope, Says, the duel, the potato, Gem Gather, Treadmill Sprint, and Quick Serve.
- FeaturesconcertsbandsConcertsHow Lanternsong Hollow shows work: passes, doors, live music, chat, and attendance.
- FeaturescookingrecipesCooking GuideCombine ingredients, discover recipes, and use food strategically.
- Featuresgamesfamiliar racingElaria's Familiar CircuitRace an equipped familiar on a course that suits its traits.
- Featuresgamesfinns snack tossFinn's Snack TossLock the aim, hold the sling for a kind wind, and tap every bounce.
- FeaturesfishingfishFishing GuideChoose gear, cast, wait, and turn catches into progress.
- Featuresfortune hallfortune tellerFortune Hall And The Fortune TellerMadame Coraline's daily card, the Shifting Hallway's four doors, and the Mystery Room exchange.
- Featuresgamesfrostline relayFrostline RelayHelp Andie restore the stories carried into Frostbid Auctions.
- FeaturesgamesminigamesGamesA quick overview of minigames and how their rewards fit the rest of the site.
- Featuresgamesgarden bug patrolGarden Bug PatrolClear pests and water dry sprouts on a small plot grid.
- FeaturesgardensunpatchGarden GuideGuide plants through water-shaped stages, discover variants, and earn Bloom Tokens.
- Featuresgameshaunted cabinetsHaunted CabinetsPip's arcade row — five cabinets, each with its own table, goal, and jackpot.
- FeatureshousinghomesHomes And NeighborhoodsBuying a plot, furnishing the rooms, and letting neighbors in to see what you built.
- Featuresgamescrystal cascadeIskerval Crystal CascadeSwap volatile crystals to match, cascade, and forge runes — in twenty-five moves.
- FeaturesitemsinventoryItems With Bigger PurposesHow to spot items that matter beyond collecting: food, books, seeds, gear, gifts, and unlocks.
- Featuresgameskitchen rushKitchen RushFill recipe tickets by choosing the right ingredients.
- FeaturesgameslexicleLexicleGuess the hidden word using letter feedback.
- FeatureslocationsmapLocations And The MapHow the world map, locations, shops, keepers, and destination pages fit together.
- FeaturesgamesmemoryMemoryFlip cards, remember positions, match pairs, and claim rewards.
- FeaturesgamesmergeworksMergeworksGuide matching power cores along AUSTIN's rails and combine them into a Nova Core.
- Featuresgamesmidway mischiefMidway MischiefSixty seconds of enchanted beanbags at Hazel's Fortune Hall.
- FeaturesgamesmoonmossMoonmoss Coloring BookColour a scene, save drafts, and export the finished picture.
- Featuresgamespantry sortPantry SortSort ingredients into the right bins before the counter fills.
- Featuresgamespawtrait panicPawtrait PanicRestore pet portraits by placing every missing feature.
- FeaturesgamespawtzeePawtzeeCherry's dice table — rank your favorite species, shake, and lock one row a turn.
- FeaturesgamesyarnstormPearl's YarnstormKeep Pearl's enchanted yarnball aloft and unravel every storm cloud over Cloudloft.
- FeaturesgamesarcadePotion ProblemSort each bottle into matching colors and complete the tray with as few moves as you can.
- Featuresrandom eventsspecies encountersRandom Events And Species EncountersHow unexpected moments, claim prompts, and chance species encounters work.
- FeaturesraslorecardsRasloreLearn the card game loop, where to practice, and how matches pay out.
- Featuresgamesrunestone rapidsRunestone RapidsCalm Kryo's runaway runestones before they reach the heart of the cavern.
- Featuressass novanova reachS.A.S.S. Nova And Nova ReachHow to board the ship, what a visitor pass is for, and what is waiting aboard once you are on.
- Featuresgamesseries triviaSeries TriviaFinish a published series, then prove you remember it.
- Featuresgamesserpens saysSerpens SaysRepeat every Serpens signal as the circle grows faster.
- Featuresgamessignal sweepSignal SweepRead Yuki Rae's survey grid and isolate the unstable signal nodes.
- FeaturesnovapracticeSpecies Practice And Pet DefenseSafe battles aboard S.A.S.S. Nova, the crew ladder, and how the weekly SC allowance works.
- Featuresgamesstarfall runStarfall RunGuide Skye through a starfield, collect stars, and dodge void wells.
- Featuresgamessticker stackSticker StackPack sticker pieces onto the board without overlaps.
- FeaturesgamessudokuSudokuElaria Venn's number nook — a 9×9 grid with clean rows, columns, and boxes.
- Featuresgamestectonic mini golfTectonic Mini GolfHeidi's three-hole volcanic courses on Emberhearth Isle.
- FeaturesalmanaccollectionsThe AlmanacYour catalog of discoveries — pets, plants, fish, recipes, blueprints, familiars, books, plushies, stickers, balloons, relationships, and story.
- FeaturesgamesmastermindThe Hidden ReadingUse logic to read a hidden row of arcana coins in as few guesses as possible.
- Featuresthe nooklodestoneThe NookThe lodestone tumbler and the sticker press, tucked into The Carved Deep.
- Featurescardsshuffling palmThe Shuffling PalmRex Ember's open-air card hut — six classic tables and how their rewards work.
- Featuresgamestide tangleTide TangleDraw a clean path from lure to catch without crossing the rocks.
- Featurestown requestsitemsTown RequestsHelp Tommi fill the hourly town item request for SC and a hidden bonus.
- Featuresgamestreasury tilesTreasury TilesMatch Regibold Coinwise's picture tiles and open the layered Aegis vault.
- Featuresgamesveilsong pulseVeilsong PulseFour rhythm lanes and Sensipets songs at the Lanternsong Hollow pulse stage.
- Featuresgamesword on the streetWord on the StreetHelp Cassia find six names, places, and trends hidden in the day's culture notes.
- Featuresworld conditionsweatherWorld Conditions And The Veloris OutlookThe weather and phenomena crossing the islands, and where to read the day's picture.
- CommunityachievementsbadgesAchievementsHow badges unlock, level up, and where they show.
- CommunitycontestsentriesContestsSubmit entries, vote, and understand contest rewards.
- CommunityforumscommunityForums And CommunityHow to post, format a clear message, and use community tools responsibly.
- CommunityfriendsfriendshipFriendshipHow friends, gifting, messages, and profile connections fit together.
- CommunityrelationshipsstandingRelationships And StandingHow the Almanac tracks the characters you meet, and what actually moves your standing.
- Account & BetaaccountbetaAccount And Beta FAQSign-up, beta status, support, AI transparency, and account deletion basics.
- Account & BetadiscordconnectConnect Discord to SensipetsLink your Discord account, join the Sensipets server, and check your connection.
- Account & BetasensifansubscriptionSensiFanWhat the optional SensiFan membership includes, when monthly rewards arrive, and how cancellation works.
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