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Privacy Policy

Effective May 20, 2026

This Privacy Policy explains what personal data Sensipets (the "Service") collects, how we use it, and your rights over it. It applies to anyone who signs up, signs in, or interacts with the Service.

1. Data we collect

  • Account data — email address, username, optional birthday, and the consent records described below.
  • Profile data you choose to share — interests, character bios, pet descriptions, signature, and any avatar image you upload.
  • Activity data — posts, messages, trades, purchases, gameplay progress, and audit events written to our internal logs.
  • Technical data — IP address, browser, device, and event analytics captured via PostHog when the analytics SDK is enabled.
  • Payment data — handled directly by Stripe or PayPal; we receive only the transaction confirmation, never your full card details.

2. How we use it

We use this data to operate the Service: authenticate you, render your profile, moderate the community, process purchases, send transactional email (e.g., magic-link sign-in, receipts, moderation notices), and improve the product. Marketing email is opt-in and is governed by a separate consent recorded alongside this policy.

3. Sharing

We do not sell your personal data. We share data only with service providers needed to run the Service — Neon (database hosting), SendGrid (email delivery), Stripe and PayPal (payment processing), AWS S3 (avatar storage), Google (OAuth sign-in), and PostHog (analytics) — and only the minimum necessary for each provider's role.

4. Retention

Account data is retained for the life of your account. Audit records (including consent receipts) are retained as long as your account exists plus a reasonable period thereafter for compliance and dispute resolution. You can delete your account from Settings, which removes profile data and disassociates audit logs from your identity.

5. Your rights

Depending on your jurisdiction (GDPR, CCPA, and similar laws), you may have the right to access, correct, export, or delete your personal data, to withdraw consent, and to lodge a complaint with a data-protection authority. To exercise these rights, contact privacy@sensipets.com.

6. International transfers

Sensipets is operated from the United States. By using the Service from outside the US you consent to the transfer of your data to the US and other countries where our service providers operate.

7. Changes

We will present material updates to this Policy in-app and require acceptance before continued use. The date at the top of this document is the effective date of the current version.

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