Account And Beta FAQ
Sign-up, beta status, support, AI transparency, and account deletion basics.
Updated September 26, 2026
Common account questions
How do I sign up?
Enter your email for a one-time magic link, or choose Continue with Google. New accounts complete onboarding before entering the game.
I did not get the magic link.
Check spam, request a new link, then contact support privately if it still does not arrive.
Can I delete my account?
Yes — open Settings → Account and use the Close account panel. It lists exactly what closing removes before you confirm, and your pets move to Moonmoss Haven rather than being deleted. If you have live activity — an active auction, an open trade, a store listing, or an unsettled Drift draw ticket — close or cancel it first, because closure is refused while any of it is in flight. Payment, moderation, and audit records are kept against the anonymized account. If you cannot sign in to close it yourself, contact support privately.
More context
Beta means the site is playable while still changing. Some balance, polish, and feature details may move as player feedback comes in.
For AI usage details, read the AI Transparency section.
Useful links
FAQ
- Is Sensipets free?
- Yes. Sensipets is free to play. SensiFan is an optional membership, and nothing behind it is needed to play.
- Where do I manage SensiFan?
- Use the Cash Shop to view options and Billing settings to manage an active membership.
- Where do I report a bug?
- Use the Bugs forum for public discussion or send a private request through Contact support.