Some bugs I found while playing on mobile

• Aug 15, 2021, 2:58 AM(edited)OP

  #1

  Hi, I just signed up for an account today, but I hope my feedback can still be deemed valid. I'd like to preface this post by saying that I'm accessing the site on mobile.

  
  

  I was trying out the Beauty Counter earlier, and there are times when the page freezes. Not the entire page though, I can click the hamburger icon and the menu opens. When I was finally able to scroll, the customizations options move on their own. Nor sure what was going on there, but that hasn't happened on any page I've visited before, so I think I can rule out it being my phone screen's fault.

  
  

  The same freezing issue occurs on the Pet page. I have to click the hamburger icon to unfreeze it. (I also noticed there's some noticeable lag in updating the lists. This includes the inventory. Not sure if that's a caching issue or your saving and fetching from the server takes too long.)

  
  

  Finally, dark mode. I set it to always on, then accessed my inventory. I noticed that some items have transparent backgrounds so they disappear into the darkness. (Like the mushroom seeds.) A bit later, the site turned off dark mode on its own.

  
  

  I'm looking forward to how this site will improve in the future. :)

• in reply to @theSardonyx

  Aug 15, 2021, 5:32 AM(edited)

  #2

  Replying to @theSardonyx

  Hi, I just signed up for an account today, but I hope my feedback can still be deemed valid. I'd like to preface this post by saying that I'm accessing the site on mobile.

  
  

  I was trying out the Beauty Counter earlier, and there are times when the page freezes. Not the entire page though, I can click the hamburger icon and the menu opens. When I was finally able to scroll, the customizations options move on their own. Nor sure what was going on there, but that hasn't happened on any page I've visited before, so I think I can rule out it being my phone screen's fault.

  
  

  The same freezing issue occurs on the Pet page. I have to click the hamburger icon to unfreeze it. (I also noticed there's some noticeable lag in updating the lists. This includes the inventory. Not sure if that's a caching issue or your saving and fetching from the server takes too long.)

  
  

  Finally, dark mode. I set it to always on, then accessed my inventory. I noticed that some items have transparent backgrounds so they disappear into the darkness. (Like the mushroom seeds.) A bit later, the site turned off dark mode on its own.

  
  

  I'm looking forward to how this site will improve in the future. :)

  Oof - what device are you using if you don't mind me asking?

  
  

  I'll look at seeing what I can do to optimize those areas of the site and report back.

  
  

  In dark mode, we darking the images due to some having white backgrounds - but think that's hurting images without the white background. Will see what I can do to find a healthier balance.

  
  

  I'll also look into the darkmode flickering. Do you know if you refreshed after turning it on? Or if you had turned it on and just kept using the site?

  
  

  Thank you so much for the feedback though and will be investigating more! 🕵🏻‍♂️ 

• Aug 15, 2021, 1:55 PM(edited)

  #3

  My phone is a Xiaomi Pocophone F1. 64GB storage, 6GB RAM. I was using Chrome, if that's also relevant.

  
  

  For the dark mode, I turned it on, then kept using the site as usual. I didn't refresh when it suddenly went back to light mode.

Sign in to reply.